Hachly
AI-Powered Inbound SDR
What is Hachly
Hachly AI is an intelligent AI sales agent designed to live on your website and paid advertising campaigns, automatically engaging and qualifying inbound leads 24/7 without requiring human intervention. Unlike traditional chatbots that simply answer basic questions with scripted responses, Hachly's AI agent conducts sophisticated, personalized conversations across multiple channels including website chat, SMS, email, and WhatsApp to determine lead quality, capture critical qualification information, and schedule appointments with your sales team for prospects demonstrating genuine buying intent. Organizations using Hachly report transformative results including conversion rate improvements up to 400%, with some businesses doubling their qualified lead volume within just one week of deployment.
What makes Hachly particularly valuable for sales and marketing teams is its ability to function as a true AI-powered inbound SDR (Sales Development Representative) rather than a passive chat widget. The platform proactively engages website visitors at optimal moments based on behavioral signals like time on page, scroll depth, pages visited, and referral source, then conducts intelligent qualification conversations that adapt in real-time based on prospect responses. Hachly identifies high-value opportunities, instantly notifying your sales team when hot leads warrant immediate human follow-up while nurturing lower-priority prospects through automated multi-touch sequences across email, SMS, and other channels. This intelligent triage ensures your sales representatives spend time only with genuinely qualified prospects ready for meaningful conversations, dramatically improving both sales efficiency and conversion rates. The platform saves sales teams an average of 40+ hours monthly previously spent on initial lead qualification, follow-up scheduling, and administrative tasks.
Hachly is not a general-purpose customer support chatbot, comprehensive CRM system, or outbound prospecting tool โ it focuses exclusively on inbound lead engagement and qualification for businesses driving traffic through their website or paid advertising. Teams looking for help desk automation, complex product support workflows, or tools to manage existing customer relationships should consider other solutions. Hachly's sweet spot is businesses with at least 300 monthly website visitors generating inbound leads through content marketing, paid advertising, SEO, or other digital channels who struggle with slow response times, inconsistent qualification, leads falling through cracks, or sales teams overwhelmed by unqualified inquiries. Companies like scandiweb and other growth-focused organizations use Hachly to ensure every website visitor receives immediate, intelligent engagement while sales representatives focus exclusively on closing deals with qualified prospects rather than wasting time on tire-kickers and information gatherers.
How Hachly Works
Hachly operates through three integrated layers: intelligent visitor engagement, multi-channel lead qualification, and automated sales handoff โ all designed to convert more website visitors into qualified sales opportunities without increasing headcount or manual effort.
Intelligent Visitor Engagement: Behavioral trigger system monitors website visitor actions in real-time including pages viewed, time on site, scroll depth, form interactions, and referral source determining optimal engagement moments when prospects demonstrate genuine interest rather than interrupting browsing arbitrarily; Personalized conversation initiation launches contextually relevant discussions based on the specific page content, visitor source (paid ad, organic search, referral), and apparent intent creating natural dialogue rather than generic greetings; Dynamic conversation flows adapt AI agent responses in real-time based on prospect answers, questions, and expressed interests ensuring conversations feel relevant and valuable rather than scripted; Multi-intent recognition understands when visitors have multiple questions or needs routing conversations through appropriate topics systematically to address all concerns before qualification; Exit-intent engagement detects when visitors show abandonment signals (mouse moving toward close button, rapid scrolling, time triggers) making last-moment attempts to capture contact information or re-engage before they leave. Multi-Channel Lead Qualification: Intelligent question sequencing asks qualification questions in natural conversational flow rather than interrogating prospects with form-like inquiries, adapting question order and phrasing based on information already revealed; BANT framework integration evaluates Budget, Authority, Need, and Timeline through conversation extracting critical qualification criteria that determine lead priority and sales readiness; Custom qualification criteria configuration enables businesses to define their specific qualification requirements beyond standard BANT including industry, company size, use case, competitive alternatives being evaluated, or decision-making process; Contact information capture naturally requests email, phone, and other contact details within conversation context once prospect demonstrates genuine interest rather than demanding information upfront; Channel preference detection identifies which communication methods prospects prefer (SMS, email, WhatsApp, phone call) enabling follow-up through channels most likely to generate response; Lead scoring automation assigns numerical scores based on qualification responses, behavioral signals, and engagement level enabling sales teams to prioritize follow-up efforts on highest-value opportunities. Automated Sales Handoff: Real-time sales notifications immediately alert sales representatives via Slack, email, SMS, or integrated sales tools when hot leads warrant immediate human engagement enabling rapid response while interest peaks; Automated meeting scheduling integrates with calendaring systems (Calendly, HubSpot Meetings, Google Calendar) enabling qualified leads to book appointments directly through AI conversation without requiring back-and-forth scheduling emails; CRM synchronization automatically creates or updates lead records in Salesforce, HubSpot, Pipedrive, or other CRM systems with complete conversation history, qualification data, and behavioral insights ensuring sales representatives have full context before conversations; Multi-touch nurture sequences automatically enroll leads not ready for immediate sales conversations into email and SMS nurture campaigns maintaining engagement until buying signals indicate sales readiness; Conversation analytics provide detailed insights into common questions, objections, qualification patterns, and conversion bottlenecks enabling continuous optimization of both AI conversations and broader marketing messaging.
Pricing: From $100/mo ยท Standard plan includes 50 conversations ยท $1 per additional engaged lead ยท Scale plan from $2,000/mo ยท 14-day free trial ยท Trusted by scandiweb
Key Features
Hachly delivers comprehensive AI-powered inbound SDR capabilities combining intelligent engagement, multi-channel qualification, automated scheduling, and seamless CRM integration designed specifically for high-growth sales teams:
Who Should Use Hachly
Hachly is built for high-growth B2B and B2C companies generating significant inbound traffic through digital marketing who need to engage and qualify leads instantly without proportionally scaling their sales development team.
Perfect For:
- SaaS and technology companies driving inbound leads through content marketing, SEO, and paid advertising โ Hachly excels at engaging prospects researching solutions online, answering technical questions about features and integrations, qualifying buying intent and timeline, and scheduling product demonstrations with sales representatives only when prospects demonstrate genuine interest and budget authority. Organizations report 40-60% reductions in time from initial website visit to qualified demo booking as Hachly eliminates the delays inherent in traditional contact form submissions followed by SDR email outreach. The AI agent operates 24/7 ensuring international prospects receive immediate engagement regardless of time zone, preventing lead leakage to competitors who respond faster to inquiries
- E-commerce and DTC brands with higher-ticket products requiring consultation before purchase (furniture, jewelry, custom products, subscriptions) โ Hachly bridges the gap between pure self-service e-commerce and traditional sales-assisted purchasing by engaging shoppers demonstrating hesitation or confusion, answering product questions, addressing concerns about sizing, customization, or shipping, and connecting interested buyers with sales consultants who can provide personalized recommendations and close deals. Businesses report 2-3x increases in consultation bookings and 30-40% improvements in consultation-to-purchase conversion rates as prospects arrive at sales conversations already engaged and partially qualified rather than cold outreach requiring rapport building from scratch
- Professional services firms (agencies, consultancies, law firms, financial advisors) generating leads through thought leadership content and paid advertising โ Hachly qualifies inbound inquiries by understanding prospect challenges, budget expectations, timeline urgency, and decision-making authority before consuming expensive professional time on discovery calls. Organizations report dramatic improvements in discovery call productivity as professionals arrive prepared with qualification insights enabling focused conversations on solution fit rather than spending 30-40 minutes gathering basic information. The multi-channel follow-up capabilities ensure prospects who aren't quite ready remain engaged through nurture sequences until buying signals warrant sales re-engagement
- B2B service providers and solution sellers with complex products requiring education and consultation (enterprise software, business services, manufacturing solutions) โ Hachly handles initial education answering common questions about capabilities, implementation, pricing models, and success stories enabling prospects to self-educate before sales conversations. The AI identifies specific use cases, technical requirements, integration needs, and competitive alternatives being evaluated providing sales teams rich context that dramatically improves demo relevance and objection handling. Organizations report 50-70% reductions in discovery call no-shows as Hachly confirms meeting attendance via SMS reminders and reschedules automatically when conflicts arise
- Growth-stage startups and scale-ups with aggressive revenue targets but limited sales development headcount โ Hachly effectively functions as multiple SDRs working 24/7 for a fraction of the cost of human employees, enabling companies to handle 5-10x increases in inbound volume without proportional hiring. The platform scales instantly as marketing investments drive more traffic, preventing the common bottleneck where increased advertising spend generates more leads than sales development teams can qualify and follow up with promptly. Organizations report achieving qualified lead targets 6-12 months faster than projected as Hachly eliminates the typical lag between recognizing need for more SDR capacity and successfully hiring, onboarding, and ramping new team members to full productivity
How to Use Hachly
Sign up for Hachly's 14-day free trial at hachly.ai, install the tracking code on your website (simple copy-paste requiring no technical expertise), configure your AI agent's qualification criteria and conversation flows, integrate with your CRM and calendaring systems, then let the AI engage and qualify leads automatically while you focus on closing deals.
Step-by-Step Process:
- Account Setup & Trial Activation: Visit hachly.ai and sign up for the 14-day free trial providing basic company information and website URL to create your account. During onboarding, define your ideal customer profile including characteristics that indicate high-value leads versus lower-priority inquiries (company size, industry, budget indicators, timeline urgency, decision-making authority). Specify your qualification requirements beyond standard BANT including technical requirements, competitive landscape, specific use cases you serve best, and any disqualifying factors that indicate poor fit. Connect Hachly with your email and SMS providers enabling multi-channel follow-up and notification capabilities. Most organizations complete initial setup in 15-30 minutes requiring no technical expertise or developer assistance
- Website Installation & Behavioral Triggers: Copy the Hachly tracking code snippet provided in your dashboard and paste it into your website's header section (typically in Google Tag Manager, WordPress plugin, or directly in site code depending on your platform). Configure behavioral triggers determining when the AI agent should proactively engage visitors based on time on page, scroll depth, pages visited, referral source, or specific actions like viewing pricing pages or case studies. Define different engagement strategies for different traffic sources โ paid advertising visitors might receive immediate engagement while organic traffic visitors might be allowed more browsing time before outreach. Set up exit-intent triggers capturing contact information from visitors showing abandonment signals before they leave. Test the installation across different pages and devices ensuring the AI agent appears correctly and triggers appropriately. Most implementations go live within 1 hour of beginning installation
- AI Agent Configuration & Conversation Design: Customize your AI agent's personality, tone, and messaging style aligning with your brand voice and target audience expectations โ formal and professional for B2B enterprise, friendly and conversational for SMB, enthusiastic and helpful for consumer audiences. Design conversation flows mapping the qualification questions you want asked, the order in which they should appear, and how responses should branch conversations into different paths based on answers provided. Configure automatic responses to common questions about pricing, features, implementation, case studies, or other topics prospects frequently ask. Set up meeting scheduling parameters including which team members prospects should be routed to based on qualification criteria, available meeting types and durations, and buffer times between appointments. Define hot lead criteria that trigger immediate sales notifications via Slack, SMS, or email when prospects demonstrate high buying intent. Many organizations start with Hachly's proven conversation templates customizing gradually based on performance data rather than designing from scratch
- CRM & Sales Stack Integration: Connect Hachly with your CRM system (Salesforce, HubSpot, Pipedrive, or other major platforms) enabling automatic creation or updating of lead and contact records with complete conversation history and qualification data. Integrate with your calendaring solution (Calendly, HubSpot Meetings, Google Calendar) enabling qualified prospects to book meetings directly through AI conversations without back-and-forth scheduling emails. Set up sales notification workflows ensuring hot leads trigger alerts to appropriate sales representatives via their preferred channels (Slack, email, SMS, CRM task creation). Configure nurture sequence enrollment rules automatically adding leads not ready for immediate sales conversations into email and SMS drip campaigns maintaining engagement until buying signals warrant human outreach. Map Hachly's qualification fields to your CRM's custom fields ensuring all captured data flows into the correct locations for sales team visibility and reporting. Most integrations complete in 10-30 minutes using pre-built connectors requiring no API knowledge
- Monitor, Optimize & Scale: Review conversation analytics in Hachly's dashboard tracking metrics including engagement rate (percentage of visitors who interact with AI agent), qualification rate (percentage of engaged visitors providing complete qualification information), meeting booking rate, and ultimate conversion to customer. Analyze conversation transcripts identifying common questions that suggest missing website content, frequent objections that indicate messaging problems, or qualification criteria that effectively predict deal closure. Refine AI agent conversation flows based on performance data adjusting question phrasing, sequencing, and branching logic to improve qualification quality and completion rates. Test different engagement triggers, messaging approaches, and qualification criteria using A/B testing capabilities to identify winning variations that maximize qualified lead generation. Expand Hachly deployment to additional pages, paid advertising campaigns, or even progressive web apps as initial results validate effectiveness. Most organizations see measurable improvements within the first week then continuously optimize achieving 400%+ conversion gains over 3-6 months as AI agent becomes increasingly effective through testing and refinement. The per-conversation pricing model ensures costs scale proportionally with value generated making aggressive expansion of Hachly usage financially rational as results compound
Hachly Pricing
Hachly offers straightforward pricing with two main tiers plus custom enterprise options. Start with a 14-day free trial to validate results before committing. โ
Standard Plan
- 50 conversations included
- 24/7 AI response
- Chat & WhatsApp support
- Advanced analytics
- CRM & email integration
- $1 per additional engaged lead
Scale Plan
- Unlimited conversations
- Full AI customization
- Multi-agent setup
- Unlimited funnels
- Custom API & reports
- Dedicated account manager